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LimeLine and the E-Commerce
Call centers are now more often referred to as contact centers, and the reason for that is eCommerce, which dictates to business owners how to stay in touch with clients. What does eCommerce imply to? Basically this is a kind of industry where business is run over Internet with the help of chat, social media and the web. Web-based business owners particularly care for being able to offer sales and client support that is effortlessly accessible.
When your business is web-based, your contact center reps are often located at different spots. In such a case how do you make sure that your organization is capable of managing clients on various contact channels, and not only voice? And what is your approach on enabling your contact center reps to work as a single team, despite of physically working apart? The World Wide Web is available non-stop and what about your company?
Welcome to LimeLine ACD Call Center!
PCI DSS (white paper link) compliance standards protect electronic payments and all other financial activities via LimeLine system.
Virtual PBX by LimeLine works without any faults which allows for a lot of clients to stay in contact and entirely receive your services. This solution can easily be accessed at any place thanks to being cloud-based.
LimeLine software can be altered especially for your solution and any CRM required, equally web and client based, for your contact DB to get a quick access and require minimum time for migrating purposes.
LimeLine ACD Call Center setting-up requires a few basic things – a headset, a computer and Internet connection per a call center rep. There is no need in particular infrastructure or hardware.
We are more than happy to train your staff on how to use our solutions based on client service and technical support.
LimeLine cloud-based solution significantly helps to save funds, especially in comparison with classical call centers. This, of course, increases effectiveness and improves overall business results due to complete adaptability of the solutions that we provide for your kind attention.