Real Estate


Real estate is quite a tough line of business both for buyers and sellers most of the time. LimeLine ACD Call Center solutions make your life easier – just give them a shot!

LimeLine and the Real Estate industry

Whenever a property is bought, rented or sold it is always a significant investment. Therefore prospective purchasers have to be sure when they trust their real estate to an agent who will manage their matters. A call center in the real estate is supposed to be able to cover all the clients’ requirements, concerns and desires as soon as they contact you.

What is the best way to achieve it? How to make sure that your call center is effective?

Does your existing software perform well enough to follow each of your client’s accommodation needs or helps you arrange follow-up meetings and other important events?

Welcome to LimeLine ACD Call Center Software solution! Together we will find the solveto all the Real Estate needs of your clients!


Advantages

Safety

PCI DSS (white paper link) compliance standards protect electronic payments and all other financial activities via LimeLine system.

Accessibility

Multi Tenant Cloud PBX by LimeLine works without any faults which allows for a lot of clients to stay in contact and entirely receive your services. This solution can easily be accessed at any place thanks to being cloud-based.

CRM Integration

LimeLine software can be altered especially for your solution and any CRM required, equally web and client based, for your contact DB to get a quick access and require minimum time for migrating purposes.

Setting-up

LimeLine ACD Call Center setting-up requires a few basic things – a headset, a computer and Internet connection per a call center rep. There is no need in particular infrastructure or hardware.

Support

We are more than happy to train your staff on how to use our solutions based on client service and technical support.

Cost-savings

LimeLine cloud-based solution significantly helps to save funds, especially in comparison with classical call centers. This, of course, increases effectiveness and improves overall business results due to complete adaptability of the solutions that we provide for your kind attention.


Application

When the incoming callers are looking for Real Estate related information they are often being redirected from one agent to another. Interactive Voice Response (IVR) is a great time-saver for your existing and perspective customers and once you start implementing it for your business, you will appreciate its benefits immediately.

The call scripts should be customized for the outcoming campaigns, setting up of Real Estate inquiries should be done and updating of the customers on every case they may need for their housing purposes must be covered as well.

When every calling campaign is really thought through, a Predictive Dialer will help to quickly distinguish answering machines, faxes, no-answers etc. and will get through to intended recipients within fractions of time.

Stay in touch with your current and future customers on diverse contact channels such as voice, text, chat and social media.

There is an auto-attendant solution which helps with the missed calls. Its main function is to transfer a call to mobile voicemail and outcoming numbers. With this “pause” you get a chance to think over all the tricky questions from your clients about housing issues and Real Estate concerns.

Last but not least, our ACD Call Center enables your Real Estate agents to easily reach the software anywhere with Internet access whenever required.



Why are we special?

LimeLine ACD Call Center will provide you with a peculiar possibility to run and evaluate your staff having in mind historical and real-time information.

Reports and statistics made in real time will allow you to fully control the workflow process from basically anywhere in the world. This data can be stored in archives inside the system up to ninety days. Please see the list of features available on our site, which you will require for higher effectiveness of your professional team.